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Terms & Conditions

Accuracy of information

We do our best to make sure all the information on the website is accurate and up to date. All specifications, products, prices etc are subject to change at any time without notice. We try and display as much information about our products as possible so that you can make an informed decision.

Terms of sale

By placing an order with us you are offering to purchase a product or service. We currently only sell and distribute our products inside the United Kingdom.

Payment terms

All the prices on the website are displayed in GBP (£) and including VAT.

We use Paypal and Stripe to process any payments made through the website. As such we accept Visa, Mastercard, Paypal. Payment is taken immediately on placing an order and by using the payment gateways provided you are also agreeing to the T’s & C’s of the respective third-party platforms. Orders are only processed once payment has been made successfully.

The personal details provided to us to process the order may be subject to anti-fraud checks.

Deliveries

We charge a flat rate of X for all deliveries anywhere in UK mainland. If you wish to have your ordered delivered outside of this region, please contact us directly to discuss. We aim for all deliveries to arrive within 1-2 weeks and will update you as your order is despatched.

Cancellation

If you decide to cancel your order with us for any reason, you have 14 days to do so upon receiving your goods. Goods should be returned to us undamaged and in their original packaging. Any goods wishing to be returned to us after this time which are not damaged may be subject to a restocking fee of £20.

Refunds and returns

If upon arrival, your order is found to be damaged or defective, please let us know as soon as possible and we will arrange for it to be collected. Once we have inspected the goods, we would discuss with you to either; repair, replace, or refund the defective goods.

If you do return the goods to us at any time, they must be returned in their original packaging with an order or RMA number.

Copyrights

All of the electric vehicle chargers provided are the intellectual property of their respective owners. The posts (and any attachments) manufactured by us are the property of JCW Engineering and should not be copied without consent. All the content on this website is copyright JCW Engineering.co.uk and/or its suppliers. All rights reserved. You may not reproduce our content without explicit written permission from us.

Warranty

All electric vehicle charging posts manufacturer by us are done so using high quality stainless steel here in the UK. We warrant that your goods will be free from defects in materials, workmanship, or design for 3 months from when it is despatched.

If your product does develop a fault, we need to be notified promptly in writing that the goods are defective because one of either faulty materials or workmanship.

Upon receipt, we will inspect the product to confirm that this is the case, and the alleged defect is not caused as a result of neglect, misuse, method of storage, faulty installation, alterations, testing or repair.

We are not liable for any defects that arise from the following.

  • fair wear and tear
  • wilful damage
  • misuse
  • negligence
  • repair of goods without our approval
  • using the product in a manner that it was not designed and outside of its purpose
  • using the product with any other items which could result in the alleged defect
  • not using the goods in accordance with the manufacturers operating instructions or any failure to maintain and service the goods (following the manufacturer’s guidelines).

Limit of liability

We cannot accept responsibility for any expenses, loss, damage, or injury because of the following.

  • Negligence because of you or a third party
  • Breach of our obligations under section 12 of the Sale of Goods Act 1979
  • Defective products under the Consumer Protection Act 1987
  • Fraudulent information or representation
  • Any other liability which cannot be excluded or limited by law.

External links

All links to external sites and services are provided purely for informational purposes and are outside our control. We make no claim and accept no responsibility regarding the quality, nature, or reliability of other websites. We provide these links as a convenience and does not imply any endorsement or association us. You are responsible for viewing and abiding by their respective terms and privacy statements.